Pre-Enrollment Guide
Pre-Enrollment allows users to link their WWPass Key to the corporate account before SAML Single Sign-On (SSO) enforcement is enabled. Once the enrollment process is completed, the user can authenticate to the associated SAML applications using their WWPass Key.
Table of Contents
Overview
Pre-Enrollment enables users to link their WWPass Key to their corporate account before SAML Single Sign-On (SSO) is enforced. After completing the enrollment process, users can authenticate to the SAML applications associated with the Application using their WWPass Key.
Guide for Administrators
Prerequisite
The Pre-Enrollment section is displayed only after at least one SAML Service Provider (SP) has been configured for the Application.
Enable Pre-Enrollment
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Open the required Application in the Management Portal.
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Navigate to the Pre-Enrollment section.
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Enable the following option:
Enable pre-enrollment link for this application -
Click Save Settings.
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After the configuration is saved, an Enrollment Link will be generated. Copy this link and distribute it to your users using a communication channel.
Disable Pre-Enrollment
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Clear the Enable pre-enrollment link for this application checkbox.
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Click Save Settings.
Disabling Pre-Enrollment prevents new enrollments but does not remove previously completed enrollments.
Administrator Notification
When an user successfully completes the enrollment process, the application owner receives a notification containing:
- the Application name;
- the user's verified email address.
Guide for Users
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Obtain the Enrollment Link from your company administrator.
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Open the link in your web browser.
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Scan the displayed QR code using the WWPass mobile application and approve the authentication request.
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Enter your email address.
If your organization restricts enrollment to a specific email domain, use an email address from that domain. For example:
name@company.com -
A verification code will be sent to the specified email address. Enter the code on the enrollment page.
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After the email address has been successfully verified, a confirmation message will be displayed.
Your WWPass Key is now linked to your email address and is ready to be used for SAML Single Sign-On (SSO) with applications configured under this Application.
Important Notes
- An enrollment session remains valid for 30 minutes. If the session expires, reopen the Enrollment Link and repeat the enrollment process.
- If the specified email address already exists in your WWPass profile and has already been verified, additional email verification may not be required.
- If you do not receive the verification code, check your Spam/Junk folder or contact your company administrator.