| Status | What It Means | What To Do |
| Blank PassKey |
Shown for a PassKey that has not been activated. |
Activate your KeySet from WWPass Key Services: https://ks.wwpass.com/ |
| Blank Service Key |
Shown for a Service Key that has not been activated. |
Activate your KeySet from WWPass Key Services: https://ks.wwpass.com/ |
| Key has an internal error | Shown when a problem has occurred with a Key's software or hardware. | Please contact support@wwpass.com for assistance. |
| Key is active and operating normally | Shown when there are no problems with a Key. | Use your Key as normal. |
| Key is blank |
Shown when a Key has not been configured as a PassKey or Service Key. |
Activate your KeySet from WWPass Key Services: https://ks.wwpass.com/ |
| Key is not initialized |
Shown when a Key has not been configured as a PassKey or Service Key. |
Activate your KeySet from WWPass Key Services: https://ks.wwpass.com/ |
| Key is not initialized properly | Shown when something went wrong during Key activation. | Contact the WWPass Service Desk for assistance. Click here for contact methods. |
|
No Key present |
A PassKey or Service Key is not presented to your computer. | Present your PassKey or Service Key to your computer by placing it on or near your NFC reader or inserting it into a USB port. Then click Refresh to obtain the Key's status. |
| Key is disabled | Shown when a Key was disabled from WWPass Key Services by its owner. You can disable a Key if it was lost or stolen. | If the Key is found, you can activate it from WWPass Key Services: https://ks.wwpass.com/ |
| Unknown device detected | Shown when a device other than a PassKey is presented to your computer. Examples of other devices include smart cards for public transportation and mobile phones. | Present your PassKey or Service Key to your computer by placing iton or near your NFC reader or inserting it into a USB port. Then click Refresh to obtain the Key's status. |